{"id":24,"date":"2023-08-04T13:41:04","date_gmt":"2023-08-04T11:41:04","guid":{"rendered":"https:\/\/osloguidebyra.hornmedia.no\/?page_id=24"},"modified":"2026-01-06T13:01:03","modified_gmt":"2026-01-06T12:01:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/osloguide.no\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"24\" class=\"elementor elementor-24\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-bbd9941 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"6112\" data-id=\"bbd9941\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b225706\" data-eae-slider=\"95211\" data-id=\"b225706\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-092b529 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"49671\" data-id=\"092b529\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cd55ab4\" data-eae-slider=\"2450\" data-id=\"cd55ab4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d027ec1 elementor-icon-list--layout-inline elementor-widget__width-auto elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d027ec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/osloguide.no\/en\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">FAQ<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfeb7c3 elementor-widget elementor-widget-heading\" data-id=\"dfeb7c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions and answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f327b1c elementor-widget elementor-widget-text-editor\" data-id=\"f327b1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have collected some of our most asked questions in one FAQ.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-9ac5a67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"69397\" data-id=\"9ac5a67\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe1d33e\" data-eae-slider=\"92161\" data-id=\"fe1d33e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdca1bb elementor-widget elementor-widget-jkit_accordion\" data-id=\"bdca1bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-default jeg_module___6a0404e5e5ab0\" ><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-5feba67\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-5feba67\" aria-controls=\"expand-5feba67\">\n                        <span class=\"title\">1. What are your prices?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-5feba67\" style=\"display:none\"><div class=\"card-body\"><p>In 2026, the price for a standard 3-hour sightseeing tour for up to 20 people is NOK 3,490. Each additional hour costs NOK 790.<\/p><p>On public holidays and during working hours between 06:00-08:00 and 20:00-23:00, a 50% surcharge applies. After 23:00 until 06:00, a 100% surcharge applies.<\/p><p>If transportation or museum entry is required, this will be an additional cost.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-2c45923\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-2c45923\" aria-controls=\"expand-2c45923\">\n                        <span class=\"title\">2. What is included in a typical sightseeing tour?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-2c45923\" style=\"display:none\"><div class=\"card-body\"><p>A standard 3-hour sightseeing tour by bus typically includes a short tour around the city center, a visit to Vigeland Park, and a photo stop at Holmenkollen. Large parts of downtown Oslo are now pedestrian zones and cannot be seen from the bus. The tour can, of course, be fully customized according to your preferences, such as replacing Holmenkollen with one of the museums on Bygd\u00f8y \u2013 or how about a visit to our magnificent City Hall? Plan for approximately 1 hour per attraction.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-b8f5df9\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-b8f5df9\" aria-controls=\"expand-b8f5df9\">\n                        <span class=\"title\">3. How do I book a guided tour?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-b8f5df9\" style=\"display:none\"><div class=\"card-body\"><p class=\"translation-block\">Contact us at info@osloguide.no or by phone at +47 22 42 28 18, and we will be happy to assist you with planning and booking a guide. Or use our <a href=\"https:\/\/osloguide.no\/en\/contact-us\/\" target=\"_self\">contact form<\/a>.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-6948e18\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-6948e18\" aria-controls=\"expand-6948e18\">\n                        <span class=\"title\">4. How many guides do you have?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-6948e18\" style=\"display:none\"><div class=\"card-body\"><p>There is more than 250 authorized guides in Oslo. We also have contact with skilled guides in Bergen, Stavanger, Stockholm and Copenhagen.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-45211be\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-45211be\" aria-controls=\"expand-45211be\">\n                        <span class=\"title\">5. How do I pay?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-45211be\" style=\"display:none\"><div class=\"card-body\"><p>There are more opportunities. We are happy to send an invoice or link to payment by credit card. For our fixed tours such as City Walks, you can buy a ticket online or with VIPPS.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9a2f41b\" data-eae-slider=\"55666\" data-id=\"9a2f41b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-438ee0c elementor-widget elementor-widget-jkit_accordion\" data-id=\"438ee0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-default jeg_module__1_6a0404e5e808a\" ><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-5feba67\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-5feba67\" aria-controls=\"expand-5feba67\">\n                        <span class=\"title\">6. Can you arrange transport?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-5feba67\" style=\"display:none\"><div class=\"card-body\"><p>Yes! We are very happy to help you with suggestions for your best Oslo experience. We work together with several excellent partners in Oslo and Oslo region. You can book cars, mini buses, busses, boats, ships, public transportation, kayaks, Oslo Pass and even helicopters through us.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-2c45923\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-2c45923\" aria-controls=\"expand-2c45923\">\n                        <span class=\"title\">7. Can you arrange entrance tickets to the museums for us?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-2c45923\" style=\"display:none\"><div class=\"card-body\"><p>Yes! We have voucher agreements with most attractions in Oslo. Our guides will make sure that you skip the line and can go right in.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-b8f5df9\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-b8f5df9\" aria-controls=\"expand-b8f5df9\">\n                        <span class=\"title\">8. How many languages \u200b\u200bcan you get a guide in?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-b8f5df9\" style=\"display:none\"><div class=\"card-body\"><p>We offer more than 25 languages. Some of the languages we offer are: Norwegian, Danish, Swedish, English, German, French, Finnish, Italian, Spanish, Catalan, Dutch, Arabic, Welsh, Polish, Russian, Japanese, Mandarin, Greek and Portuguese.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-96b2bf3\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-96b2bf3\" aria-controls=\"expand-96b2bf3\">\n                        <span class=\"title\">9. Do you have weather conditions on booked walking tours?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-96b2bf3\" style=\"display:none\"><div class=\"card-body\"><p>Unfortunately, we do not have a weather reservation. See cancellation deadlines below. But we can be helpful in changing the program if it rains heavily and you have booked a hike. Or - Put on rain gear and be surprised at how beautiful Oslo is even in bad weather!<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-b434e09\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-b434e09\" aria-controls=\"expand-b434e09\">\n                        <span class=\"title\">10. What is the cancellation deadline?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-b434e09\" style=\"display:none\"><div class=\"card-body\"><p>If canceled 72 hours before the assignment starts, 50% of the trip's cost is paid. If canceled 48 hours before tour departure, 100% is due for payment.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-f5361e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"31530\" data-id=\"f5361e5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=IYSysBNVeiU&amp;list=TLGGNTL_Vh_gQAMwNDA4MjAyMw&quot;,&quot;background_video_start&quot;:0,&quot;background_video_end&quot;:164,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\" role=\"presentation\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c838a0f\" data-eae-slider=\"92260\" data-id=\"c838a0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63a2a6b elementor-widget elementor-widget-spacer\" data-id=\"63a2a6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hjem FAQ Ofte stilte sp\u00f8rsm\u00e5l Vi har samler noen av de mest spurte sp\u00f8rsm\u00e5lene fra v\u00e5re kunder. 1. Hva koster en guide? I 2026 er prisen p\u00e5 en vanlig 3 timers sightseeing med inntil 20 personer 3490 NOK, og for hver ekstra time er prisen 790 NOK. P\u00e5 r\u00f8de dager og arbeidstider mellom 06:00-08:00 og [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Oslo Guidebureau<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/osloguide.no\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Oslo Guidebureau\" \/>\n<meta property=\"og:description\" content=\"Hjem FAQ Ofte stilte sp\u00f8rsm\u00e5l Vi har samler noen av de mest spurte sp\u00f8rsm\u00e5lene fra v\u00e5re kunder. 1. Hva koster en guide? I 2026 er prisen p\u00e5 en vanlig 3 timers sightseeing med inntil 20 personer 3490 NOK, og for hver ekstra time er prisen 790 NOK. 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